We have a major initiative from our customers to have all of our freight electronically tracked. To accomplish that, we have implemented Trucker Tools to allow us to meet our customer’s needs.
Trucker Tools is Easy to Use—and Free to Carriers and Drivers
- It’s a no-cost solution for the driver or carrier.
- It eliminates check call phone calls and emails from Diel-Jerue.
- It automatically provides Diel-Jerue with all required stop and in-transit updates.
- Carrier managers have near real-time load visibility.
- Your phone or ELD is only tracked during the life of your Diel-Jerue load.
- You can opt out of tracking at any time by a simple text
- It’s compatible with almost any smart phone or ELD.
- You don’t need a data plan, and using Trucker Tools will not affect your phone’s battery life.
- There is no hardware installation to do.
- Technology is installed in seconds over the air by responding “OK” to the initial text.
Getting Started with Trucker Tools
When you accept a load from Diel-Jerue your carrier manager will ask for your cell phone number or truck number. Trucker Tools will send a text to that phone number with installation instructions or connect to your ELD before you pick up the load.
Once installed, there is nothing more to do. All required load updates are automatically captured, which allows you to focus solely on safe driving. For added safety and convenience, Trucker Tools will automatically track future loads moved with Diel-Jerue.
Trucker Tools Support
For general questions regarding Trucker Tools while moving a Diel-Jerue load, please contact your carrier manager.
For any technical support while enabling device or using Trucker Tools tracking, please contact Trucker Tools at 703-955-3560, or by email at [email protected].
Frequently Asked Questions About Trucker Tools
How does Trucker Tools benefit a driver/carrier?
- Trucker Tools automatically handles all required load updates, which can replace phone calls and emails from Diel-Jerue. This means a driver does not need to be on the phone while driving or during resting hours.
- Trucker Tools frees up the time and costs it usually takes to capture and update Diel-Jerue with required load updates.
Do I need a smart phone with a data plan to use Trucker Tools?
Yes. Trucker Tools requires a smartphone app available on iPhone App Store or Google Play, or ELD integration.
When am I tracked by Trucker Tools?
You are tracked during Diel-Jerue loads only. Tracking begins shortly before scheduled pickup and terminates when the load has been delivered.
Will Trucker Tools affect my battery life?
No, Trucker Tools will not affect battery life. Trucker Tools pings the phone for updates on a predefined frequency, rather than continuously tracking the phone.
What does it cost me to use Trucker Tools?
There is no cost to a driver/carrier to utilize Trucker Tools.
Who has visibility to my phone’s location?
During Diel-Jerue loads only, required stop and in-transit updates are fed into our Transportation Management System for your carrier manager to view.
Do I need to opt in for Trucker Tools tracking every time I move a load with Diel-Jerue?
No, once you opt in for tracking with Diel-Jerue, you are automatically set up for future loads.
How do I opt out of Trucker Tools if I no longer wish to use it?
- You can uninstall the app on your phone at any time that you are not tracking a load for Die-Jerue.
- Contact Trucker Tools at 703-955-3560, or by email at [email protected].
Who can assist me with any Trucker Tools questions or issues?
Your Diel-Jerue carrier manager can assist you with any needs related to Trucker Tools.
Call 352-732-9221 | |
Diel-Jerue Headquarters 8509 NW Gainesville Rd Ocala, FL 34475 |
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